Energy Billing

1. Install and label the meter

Before you can start with the configuration, all meters must be installed in the relevant account. Once this is done, we recommend that you label the meters to get a better overview. This is done in the settings of the individual meter. 

Our recommendation for meter designations:
Medium_Unit_serial number
In this way, this information is sent directly with reports or alarms in the event of a malfunction. 

2a. Only electricity with or without e-mobility in individual buildings or complexes

Altgasse ZEV electricity (tariff folder for billing, two-tier is maximum!)

Billing is set up at this point and includes all apartments, rooms, parking spaces as a subordinate folder and its relevant electricity meters (100% is aimed at one invoice recipient).

• Apartment meter

• Multipurpose room meter

• Charging station meter

• Heat pump meter, electric heating meter, electric boiler meter

ZEV technical counters
(separate folder for meters that are not or indirectly billed - not sub folder)

All meters that are used for tariffing, monitoring or apportionment purposes can be added to this folder on several levels.

• Examples

• PV total meter (totals from all PV systems)

• PV meter of the ZEV

• Battery meter of the ZEV

• General electricity meters which are split between several consumers
  (bill A: 10%, bill B: 40%, bill C: 50% of the costs)

• Balance meter of the ZEV

• House meters for superstructures

• Charging station output meter (flat cable)

2b. Electricity with or without e-mobility and multi-energy with one building.

Altgasse ZEV electricity (tariff folder for billing, two-tier is maximum!)

Billing is set up at this point and includes all apartments, rooms, parking spaces as a subordinate folder and its relevant electricity meters (100% is aimed at one invoice recipient).

• Apartment meter

• Multipurpose room meter

• Charging station meter

• Heat pump meter, electric heating meter, electric boiler meter

• Consumption meters for heat, cooling, hot water, cold water

ZEV technical counter
(separate folder for meters that are not or indirectly billed - not sub folder)

All meters that are used for tariffing, monitoring or apportionment purposes can be added to this folder on several levels.

• Examples

• PV total meter (totals from all PV systems)

• PV meter of the ZEV

• Battery meter of the ZEV

• General electricity meters which are split between several consumers
  (bill A: 10%, bill B: 40%, bill C: 50% of the costs)

• Balance meter of the ZEV

• House meters for superstructures

• Charging station output meter (flat cable)

• Total meters for heating, cooling, hot water, cold water supply or generation of the various heating systems.

2c. Electricity with or without e-mobility and multi-energy with several buildings. (complexes)

For billing of complexes with multiple heating systems, the relevant buildings must be in the same league. The buildings with shared heating systems are merged into one property accordingly.

Note: In this case, the electricity tariffs in each property must be maintained individually.

Altgasse 13 (separate heating system for the building)

At this point, a billing system is set up and includes all apartments, rooms, parking spaces as a subordinate folder and its relevant electricity meters. Correspondingly, all heat and water meters that measure energy consumption from the same source. (100% is directed to one invoice recipient).

• Apartment meter of Altgasse 13

• Multipurpose room meter

• Charging station meter

• Heat pump meter, electric heating meter, electric boiler meter

• Consumption meters for heat, cooling, hot water, cold water

Altgasse 15 + 17 (shared central heating system with hot water preparation)

At this point, a billing is set up and includes all apartments, rooms, parking spaces as a subordinate folder and its relevant electricity meters. Correspondingly, all heat and water meters that measure energy from the same source are also included. (100% is directed to one invoice recipient).

• Apartment meters of the two properties Altgasse 15 and 17.

• Multipurpose room meter

• Charging station meter

• Heat pump meter, electric heating meter, electric boiler meter

• Consumption meters for heat, cooling, hot water, cold water

Altgasse 19 (own heating system for the building)

At this point, a billing is set up and includes all apartments, rooms, parking spaces as a subordinate folder and its relevant electricity meters. Correspondingly, all heat and water meters that measure energy consumption from the same source. (100% is directed to one invoice recipient).

• Apartment meter of Altgasse 19

• Multipurpose room meter

• Charging station meter

• Heat pump meter, electric heating meter, electric boiler meter

• Consumption meters for heating, cooling, hot water, cold water

The technically relevant meters (same level as the property - no subfolder) 

All meters that are used for tariffing, monitoring or allocation purposes can be added to this folder on several levels.

Examples

• PV total meter (totals from all PV systems)

• PV meters of the ZEV

• Battery meter of the ZEV

• General electricity meters which are split between several consumers
  (bill A: 10%, bill B: 40%, bill C: 50% of the costs)

• Balance meter of the ZEV

• House meters for superstructures

• Charging station outgoing meters (flat cable)

• Total meters for heating, cooling, hot water, cold water supply or generation of the various heating systems.

3. Converting cold water meters to warm water

Some M-Bus meter manufacturers indicate that the meter is a cold water meter when transmitting data. This is despite the fact that it should be a hot water meter. In this case, the meter type must be overridden in smart-me.

• Login to the smart-me portal

• Open in a new tab the following link: https://webforms.smart-me.com/Pro/Home.aspx 

• Select all at the top of the menu

• Select the cold water meter on the left

• Go to Edit in the upper area on the right-hand side

• Change device type

• Save.

Note: This manipulation is not possible with heat and cold meters for technical reasons.

5. Store IBAN in smart-me Billing (optional)

Enable QR-Invoices, store the requested data and save.

Once the account details have been stored, a QR-bill is attached for the payment for each billing unit (tenant).

smart-me automatically recognizes the correctly completed senders if the billing address is stored on 3-4 lines in Billing. 

e.g.

Peter Lustig

Löwenzahnstrasse 42

6666 Risch

If no correct address is recognized, the Sender (Payable by) field in the QR-bill remains empty.

smart-me does not support reference numbers. In order to be able to use these, a third-party system is required which also supports this (e.g. Bexio). 

To identify the invoice without a reference, additional information (message to the beneficiary) is added to the QR-bill, which is made up as follows: Name of the billing unit (folder name).

The presentation is optimized for sending by e-mail. If the invoices are printed out, we recommend deactivating the QR-bill and ordering it from the bank.