Visualization error
This section describes known error messages in connection with the visualizations and possible solutions.
Simple energy flow
Simple energy flow
Values are not displayed correctly:
Solution 1: Ensure that only two of three meters are stored in the configuration. If all three meters are specified, incorrect displays may occur. We always recommend specifying direct measurements whenever possible and not virtual meters
Solution 2: Check that the meters provide the correct values.
Simple virtual tariffs (apartment)
Simple virtual tariffs (apartment)
Display does not work
Solution 1: Check that the calculation of virtual tariffs (blue box) has no error in smart-me billing. Billing error messagesÂ
Solution 2: Ensure that the folder from the apartment has been selected. If the meter is selected, it does not work.
